Legal Document

Privacy Policy

This Privacy Policy explains how AgencyFlow collects, uses, stores, and protects your personal data when you visit our website or interact with our services. We are committed to transparency and full compliance with data protection regulations.

Last Updated: February 8, 2026 Effective: February 8, 2026

Data Controller: AgencyFlow, 128 City Road, London, EC1V 2NX, United Kingdom. For any privacy-related inquiries, please contact us at [email protected] or by post at the address above.

2. Marketing Cookies: Mandatory Disclosures

The following disclosures describe exactly how marketing and advertising cookies are used on this website, which third parties receive data, and how you can control or opt out of personalised advertising.

2a. Third-Party Ad Serving

Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet. These cookies enable Google and its partners to serve ads to our visitors based on their browsing patterns and interests.

2b. Advertising Partners

We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms. These partnerships allow us to reach audiences who have shown interest in digital marketing and AI-related topics.

2c. Remarketing

We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit. Remarketing is based on your prior interaction with our content and is designed to present relevant information rather than unrelated advertisements.

2d. YouTube and Display Network

Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network. These placements are managed through Google Ads and are subject to Google's advertising policies and user ad preferences settings.

2e. Tracking Technologies

We use the following tracking technologies on this website:

  • Cookies (first-party and third-party)
  • Tracking pixels (Google Ads tag / gtag.js, Meta Pixel)
  • Device identifiers (browser fingerprint, IP address)
  • Conversion event tags

2f. Advertising Measurement

We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta in accordance with the data sharing arrangements described in Section 4 of this policy.

2g. Technologies in Use

Advertising and analytics technologies active on this site:

  • Google Ads (gtag.js / Google Tag Manager)
  • Google Analytics 4
  • Google Remarketing Tag
  • Meta Pixel (Facebook / Instagram)

2h. Opt-Out from Personalised Advertising

You may opt out of personalised advertising at any time using the following tools:

  • Google Ads Settings: https://adssettings.google.com
  • Your Online Choices (EU): https://www.youronlinechoices.eu
  • Network Advertising Initiative: https://optout.networkadvertising.org
  • Digital Advertising Alliance: https://optout.aboutads.info

Opting out does not remove ads entirely. You will continue to see non-personalised advertisements. Opting out simply means the ads you see will not be tailored to your browsing behaviour or interests.

2i. Cookie Preference Management

You can manage your cookie preferences at any time by clicking the "Manage cookie preferences" link located in the footer of every page on this website. This will open our cookie consent panel where you can accept or reject each cookie category independently. Essential cookies remain active at all times as they are necessary for the website to function.

4. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Below are the recipients and the data categories shared with each partner:

Google LLC

Data shared includes cookie identifiers, conversion events, anonymised behavioural data, and remarketing lists. All data sharing with Google is governed by Google's Privacy Policy: https://policies.google.com/privacy

Meta Platforms, Inc.

Data shared includes pixel events, conversion data, and custom audiences. All data sharing with Meta is governed by Meta's Data Policy: https://www.facebook.com/privacy/policy

We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties. Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.

5. Lead Forms and Contact Requests

When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.

Legal basis: Consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).

Retention: Form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.

You may request deletion of your data at any time by contacting us at [email protected]. We will process your request within 30 days.

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy. We use the information you provide solely to respond to your inquiry and do not add you to marketing lists without your separate, explicit consent.

6. Google Services and Advertising

This website uses the following Google services, each with distinct data collection and processing practices:

Google Analytics 4

Collects anonymised usage data, device info, and behavioural signals. IP anonymisation is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Google Ads Conversion Tracking

Records when a user completes a defined action (form submission, call, purchase) after clicking one of our ads. This data is used solely for measuring ad campaign performance and understanding which keywords and advertisements drive the most valuable interactions.

Google Remarketing

Allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation). The ads shown through remarketing are consistent with our educational content and do not employ pressure tactics or misleading claims.

Google Tag Manager

Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above. Tag Manager allows us to manage and update our tracking configuration without modifying the website code directly.

Google's advertising products are governed by: https://policies.google.com/technologies/ads

7. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record the following types of interactions:

  • Page views and time on site
  • Specific conversion events (form submissions, purchases)
  • Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy

To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/

8. Prohibited Content Self-Declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full. AgencyFlow is an educational content platform focused on AI, automation, and digital marketing topics. We do not facilitate any financial transactions, sell physical products, or provide personal financial or health advice.

9. Landing Page Integrity Statement

The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website. Every page accessible through our advertisements is also accessible through direct navigation. We do not employ pop-ups that block content, interstitials before the main content, or automatic redirects to third-party websites.

10. Children's Privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. Our content is designed for business professionals, entrepreneurs, and marketers who are of legal age. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor, and we will take immediate steps to investigate and remove any such data from our systems.

11. International Data Transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based. These companies operate global infrastructure that may process your data in multiple jurisdictions.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly at [email protected]. We regularly review our data transfer mechanisms to ensure they remain compliant with evolving regulatory requirements.

12. User Rights (GDPR Articles 15-22)

If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data:

Access (Art. 15)

Request a copy of all personal data we hold about you in a readable format.

Rectification (Art. 16)

Correct inaccurate or incomplete data we hold about you without undue delay.

Erasure (Art. 17)

Request deletion of your data, also known as the "right to be forgotten".

Restriction (Art. 18)

Limit how we process your data while disputes or concerns are being resolved.

Portability (Art. 20)

Receive your data in a structured, machine-readable format for transfer to another service.

Objection (Art. 21)

Object to processing of your data that is based on our legitimate interest.

Withdraw consent (Art. 7.3): You can revoke consent at any time without penalty. This does not affect the lawfulness of any processing carried out before withdrawal.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. You may also lodge a complaint with your local supervisory authority:

  • EU users: https://edpb.europa.eu
  • UK users: https://ico.org.uk

13. What Data We Collect

We collect the following categories of personal data through various interactions with our website. Not all categories apply to every visitor; the data collected depends on how you use the site and which consents you have provided.

Full name

Via contact forms

Email address

Via contact forms

Phone number

If voluntarily provided

IP address

Automatically collected (anonymised in GA4)

Browser type and version

Via analytics cookies

Device type and operating system

Via analytics cookies

Cookies and tracking identifiers

Based on consent preferences

Usage data

Pages visited, time on site, click paths

Form submission content

Message text and subject

Conversion events

Form submits, calls, purchases

15. Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Below are the specific retention periods for each data category:

Contact form submissions 2 years
Analytics data (GA4) 14 months
Marketing cookies (Google Ads) Up to 540 days
Email communications Duration of relationship + 1 year
Server logs 90 days
Cookie consent records 3 years (audit requirement)

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to an individual. If you request early deletion of your data, we will comply within 30 days unless we are required by law to retain it for a longer period.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes, we will notify you through a prominent banner on our homepage for a minimum of 14 days before the changes take effect.

We encourage you to review this page periodically for the latest information on our privacy practices. The "Last Updated" date at the top of this page indicates when the most recent revision was published.

Your continued use of the website after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you disagree with any material change, you should stop using the website and contact us to request deletion of your data.

Contact Us About Privacy

If you have any questions about this Privacy Policy, your personal data, or would like to exercise any of your rights described above, please contact us using any of the following methods:

Email: [email protected]

Post: AgencyFlow, 128 City Road, London, EC1V 2NX, United Kingdom

Phone: +44 20 7946 0328

We aim to respond to all privacy-related inquiries within 30 days.